The Poor will be Poorer?
I was recently visiting someone in
hospital when I encountered a hospital employee – a woman who appeared to be in
her late 40s – heading for the toilets with her cleaning equipment. When she emerged
she acknowledged me with the words “the poor will be poorer”. While conversing with her I learnt that her
name is Norma and that she has been employed as a cleaner at the hospital for
many years. She indicated that she had always
ensured that her work was done to a very high standard but had seen colleagues
who had not been so meticulous get promoted ahead of her. I sensed that she felt frustrated, unrewarded,
unappreciated and taken for granted. We
chatted for a while and she left in a somewhat more cheerful mood.
“The rich get richer and the
poor get poorer” is a phrase that is used in the context of economic inequality
but I realised during our conversation that she was referring to the Bible –
Matthew 13:12 – “Whoever has will be given more, and he will
have an abundance. Whoever does not have, even what he has will be taken from
him.” It is unfortunate that that verse is taken
out of context for if we read the preceding verses we see that it is a parable
referring to seeds falling in different places – on stony ground, among thorns
and on good ground. Did Norma
take the parable literally and was therefore bound by its inference, believing
that being poor was her fate? There is a
Jamaican proverb that says: “Hard ears pickney
nyam rackstone” - who doesn’t hear will feel. Some of us hear but do not
listen and eventually face the consequences, while others listen but do not
hear because they are so distracted.
Since the encounter I found
myself thinking about Norma’s chosen words: “the poor will be poorer”. It is significant that she stopped there, not
mentioning the rich for clearly she has no part with ‘them’. She cannot imagine herself among the rich so she
saw no point in uttering it. If we do
not prepare our minds for increase how will we cope with that increase when it
arrives? Norma drew inspiration from the
Bible but how could those biblical references be more encouraging to her? If her seeds fell on good ground she would
appreciate the need to build her repertoire and become the best cleaner there
is and widen her horizons. She would
develop the courage and confidence to approach her bosses for promotion or to
discuss her professional growth. She would
develop the will to explore avenues for personal development (within or outside
the organisation) – applying for higher or lateral positions that will give her
more job satisfaction, opportunity for upward mobility and greater rewards, financial
and otherwise.
We all have talents but it is for us to
seek ways of showcasing and maximising them.
There is no point throwing them on stony ground and then complaining
that they don’t grow. Neither should we let negative influences confuse, hamper
or ensnare us; we have to take our future into our own hands. If we want something we have to work for it
or ask for it; we cannot assume that it will be handed to us. The same Bible
that Norma reads tells us: "Ask and it will be given to you;
seek and you will find; knock and the door will be opened to you. (Matthew 7:7). Too many of us don’t ask, don’t receive and
then blame the world for not giving. Some
years ago I was writing a book and needed some pictures; I tried to purchase
them but couldn’t handle the restrictions so I turned to the internet where I
found some wonderful pictures. I asked
the various owners if I could use their pictures and every single person said
“Yes”. In the end I had more than I
needed and I happily sent copies of the book to those who had obliged.
As I pondered more on Norma’s statement
– the poor will be poorer, the thought occurred to me - how can it be that the
person who is responsible for maintaining the most important part of the house
see herself at the very bottom (no pun intended) of the pecking order. As far as I see it, the bathroom is the main
part of the house for what you can do in the bathroom you cannot do in any
other part of the house. Let’s break it
down – the bathroom has a bath where you can sleep if necessary, just place a
pillow and some sheets. The toilet
provides a seat with cover which can be used as a chair. If your bathroom includes a dressing table
you can use it as a dining table and it has a sink where you can wash. You can wash your clothes in the bath and
hang them on the rails to dry – the bathroom can replace the laundry room,
living room, dining room and in a given moment, the
kitchen – just place a hotplate on the dressing table. It is improbable that we use our bathrooms in
that way but it is certainly possible.
Now turn the tables and let’s see where in our houses we can use in the
same way as we use our bathrooms? I
think we would be challenged to identify such a place.
It follows therefore that the bathroom
is the key part of the house. If a man’s house is his castle, what can we
conclude? Consider: if the toilets at
the castle are out of use and an important event is being planned at the venue
it is almost certain that the said event would be cancelled (unless other
conveniences can be accessed). Why does
the person who is in charge of the most important part of the castle find
herself at the bottom of the pile (again, no pun) - disregarded, disrespected,
scoffed at and worse still, lack self esteem?
How can the cleaner be made to understand that she plays a key role? There is a popular anecdote that goes like
this:
The parts of the body were talking, each in turn
arguing that they hold the most importance.
The eyes said that without them the body wouldn’t see where it was
going, the legs said that without them, no one was going anywhere; the hands
said they do the work that bring in the money, and the list goes on. When it was the anus’ turn, they all laugh
and scoffed at it, clearly indicating that it was the least among them. The bottom took offence and went on strike
and hell broke loose. The eyes started
to bulge, the legs weren’t going anywhere, the stomach hurt, hands couldn’t go
to work, no one was able to function. They soon realised the importance of the
anus and eventually they acknowledged that Mr Anus was indeed the boss. He went back to work bringing an end to the chaos.
The above correlates with a biblical
story (1 Corinthians 12: 12-26) and holds important lessons about the
interconnectedness and inter-reliance of our body parts. We are interdependent - we need each other to
survive and no one is better than the other, irrespective of his or her status. There is an Italian proverb that says: Alla fine del gioco,
il re e il pedone tornano
nella stessa scatola (Once the game is over, the king and the pawn go back
into the same box). Be humble, respectful and grateful for we are all equal. “The first will be last” (Matt. 20:27-28) promotes
Servanthood for “if anyone desires to be first, he shall be last of all and
servant of all”.
This week one of my students asked me to
explain the meaning of the word ‘initiative’.
That is what Norma should show – an attitude that goes beyond the call
of duty, is resourceful, creative, identifies problems and proposes solutions; she
should make herself invaluable! If that
doesn’t work at least she would have earned a good reference which will position
her in good stead to seek more rewarding opportunities. At the end of the day no one is indispensable
and she is not tied to that hospital.
She may have other reasons why she may want to stay – location, fear,
resistance to change, apathy, convenience, the work schedule, travel costs, relationships,
flexibility, security... the list goes on.
She has to consider all those factors and decide what is important to
her.
As managers of organisations, how do we
relate to our junior staff? Do we
recognise the value of their contributions to our success and do we create
pathways through which they can grow and get an opportunity to shine? Too often we ignore those who are watering
our roots, appealing instead to those who are admiring our leaves. We should be careful about this and take time
to ensure that those who are close to us feel valued and know that they are
appreciated. Seek opportunities to show
appreciation – a gift from a business trip, a birthday card, at simple Thank You.
Look around your office and find the
Normas that may be there. Help them
discover their talent and show them how they could increase their rewards and
enhance their job satisfaction. Look for
opportunities to show gratitude and appreciation; share some of the spoils with
your staff.
Life is a cycle and we don’t know where
we will be tomorrow; be nice to people and take no one for granted. At the end of the day all human beings need
the same things to survive (food, clothing shelter) and generally share the
same aspirations – safety, belonging, esteem, self actualisation/success. No man is an island and the sooner we realise
it, the better off we all will be. If we
help others to get what they want, we in turn will get what we want.
The poor may get poorer but if they
look carefully at what they have in their hands and use it, they may discover
that they are not so poor after all.
Comments
Post a Comment
Comments are welcome.